Refund policy

  • Once your returned item is received and inspected by our warehouse team, we will send you an email or message to notify you of the approval or rejection of your refund.

  • For Cash on Delivery (COD) Orders: Approved refunds will be issued via bank transfer, EasyPaisa, or JazzCash (details will be requested during the refund process).

  • For Online Prepaid Orders: Refunds will be credited back to your original payment method.

  • Approved refunds are typically processed within 3 to 7 business days.

6. Return Shipping Costs

  • Our Error / Defective Items: If the return is due to our error (e.g., wrong or damaged item sent), we will cover the return shipping costs.

  • Customer Preference / Exchanges: If you wish to return or exchange an item due to personal preference, size change, or change of mind, you will be responsible for paying your own return shipping costs. Shipping costs are non-refundable.

📞 Contact Us

For any questions or to initiate a return, please contact our support team:

  • Email: [mlksaif01@gmail com]

  • WhatsApp / Phone: [034449390242]